Effective client communication is key to a firm’s reputation and essential to risk management. Come prepared to tear your written and oral client communication apart!

Learn effective communication strategies to minimize the risk of malpractice and misunderstanding in written material and verbal communications. Develop simple, strategic communication tools and through real world example learn to dissect and uncover the risks hidden in your firm’s retainer agreements, engagement letters, disengagement letters and other correspondences.

Attendees may submit documents to be critiqued at the meeting; in exchange, the author of the selected document will receive free admissions to a future luncheon.

Speakers: Mira Weiss, Esq., Founding Partner, Weiss Law Group, PLLC and Of Counsel To Abrams Margolis Bergson, PLLC; NYCBA Small Law Firms Committee Chair

Tyler Maulsby, Esq., Frankfurt Kurnit Klein & Seitz; Legal Ethics and Professional Responsibility and Litigation Groups; NYCBA Professional Ethics Committee Secretary

Lorraine Coyle, Esq., Of Counsel to the Law Offices of G. Oliver Koppell & Associates; former Director of the Elder Law Section of the New York State Bar; past president of the Bronx Women’s Bar Association

Margaret Owens, M.Ed. Education, Marketing and Communications Consultant